Our Grievance Procedure describes how we handle any grievance from any external parties, employees, individuals, communities and non-governmental organisations, concerning the implementation of our Policy.
For our third-party sourcing, supplier selection and screening is an ongoing process, and suppliers may change over time, according to market dynamics.
The Grievance Procedures are provided here and our Grievance log here. Grievances can be submitted through any of the following channels:
The grievance should include provision of the following information:
*While grievances can be made anonymously, providing full contact details enables us to better understand and address the concern.
A treasure trove of 14th century artefacts was discovered deep within a conservation area of Olam’s palm plantation in Gabon.
Managing palm plantations in a biodiversity rich country like Gabon requires extensive efforts to support and safeguard the country’s natural heritage.
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