Food Safety & Quality

    Ensuring our ingredients and products are delivered to customers without contamination or adulteration is the bedrock of our quality and compliance programmes.

    We operate highly integrated supply chains working with large-scale growers and smallholders to provide training, quality seeds and other inputs, coupled with the highest standards of quality and microbiological control at our processing plants in origin and in destination markets, thereby reducing food safety risks.

    142k farmers trained in good agricultural practices
    46k people benefitted from olam healthy living in 2020
    70k farmers trained on soil practices


    Under the guidance of our Manufacturing and Technical Services team, we manage 75 large processing and manufacturing facilities across the world. Continued investment in achieving safety, health, quality and supporting sustainability is essential to delivering quality products reliably to our 17,300 customers.

    Our processed product range includes: peanuts, hazelnuts, almonds, sesame, rice, cashew, coffee, cocoa, and spices, as well as our Packaged Foods Business in Africa where we manufacture consumer products such as biscuits, pasta and yoghurt drinks. 

    We’ve adopted the systematic preventative approach called Hazard Analysis Critical Control Point (HACCP). It addresses physical, chemical and biological hazards across the operation as a means of prevention rather than relying on finished product inspection. We focus on FSSC 22000 or BRC certification for our food processing plants. Read about our targets and process in the 2020 Annual Report under Manufactured Capital.

    Improving Quality and Traceability in Emerging Market Supply Chains

    As well as helping smallholder farmers to improve their yields we advise on quality and reducing post-harvest losses. This is critical because good quality means they can command a premium, while preventing wastage means they improve their incomes. In addition to training farmers in Good Agricultural Practices, we invest in farmer resource centres, warehouses, drying floors to prevent soil contamination and solar dryers. 

    Smallholders live in some of the most remote parts of the world where often roads are nothing more than dirt tracks. Collecting a sack of cocoa or coffee from every farmer is highly inefficient. So we work with farmers to help them form groups or cooperatives where they bring their crop to a central warehouse. Here the crop is weighed and stamped, ready for collection by Olam, and supported by numerous advances in technology.


    Balancing Pesticide Use With Natural Methods of Pest Control

    On our own plantations, and with our large-scale farmers, we develop biodiversity action plans to maintain and monitor the environmental balance between pests and a healthy crop. Products are routinely tested for residues to ensure food safety standards are met. Through our sustainability programmes and our Supplier Code, we educate smallholders on the same factors. We are also strong advocates of maximising the methods supplied by nature to help reduce pesticide use – Integrated Pest Management (IPM).

    Talk to Us About Sustainability

    We encourage conversation and aim to build connections with those that share our passion for sustainability.

    Want To Get the Latest From Olam?

    Subscribe to our Olam monthly newsletter.