Food Safety & Quality

    Ensuring our ingredients and products are delivered to customers without contamination or adulteration is the bedrock of our quality and compliance programmes.

    We operate highly integrated supply chains working with large-scale growers and smallholders to provide training, quality seeds and other inputs, coupled with the highest standards of quality and microbiological control at our processing plants in origin and in destination markets, thereby reducing food safety risks.

    It is essential that we keep on top of the rapidly changing regulatory frameworks across our multiple markets. We adopt granular vigilance to keep in step with the standards and requirements of governments and various legislative bodies.

    9,000 Farmers Trained
    77 Large Manufacturing Plants
    5 Billion Micronutrient Servings

    Processing

    We manage 77 large processing and manufacturing facilities across the world. Continued investment in achieving safety, health, quality and supporting sustainability is essential to delivering quality products reliably to our 20,900 customers. We continue to upgrade equipment and technology such as laboratory testing equipment, metal detectors, screens, X-rays and colour sorting.

    Our processed product range includes: peanuts, hazelnuts, almonds, sesame, rice, cashew, coffee, cocoa, and spices, as well as our Packaged Foods Business in Africa where we manufacture consumer products such as biscuits, pasta and yoghurt drinks. We’ve adopted the systematic preventative approach called Hazard Analysis Critical Control Point (HACCP). It addresses physical, chemical and biological hazards across the operation as a means of prevention rather than relying on finished product inspection. We focus on FSSC 22000 or BRC certification for our food processing plants.

    In 2021 we rolled out an Olam Group-wide, comprehensive global quality and food safety management system to ensure we consistently work to quality procedures and policies. We work closely with customers to ensure we are meeting or exceeding expectations.

    Read about our operational improvements, investments and innovation, in the Manufactured Capital section of our Annual Report.

    Improving Quality and Traceability in Emerging Market Supply Chains


    As well as helping smallholder farmers to improve their yields we advise on how to improve their quality and how to reduce post-harvest losses. This is critical because good quality means they can command a premium, while preventing wastage means they improve their incomes. In addition to training farmers in Good Agricultural Practices, we invest in farmer resource centres, warehouses, drying floors to prevent soil contamination and solar dryers.

    Smallholders live in some of the most remote parts of the world where often roads are nothing more than dirt tracks. Collecting a sack of cocoa or coffee from every farmer is highly inefficient. So we work with farmers to help them form groups or cooperatives where they bring their crop to a central warehouse. Here the crop is weighed and stamped, ready for collection by Olam. These processes are supported by a number of integrated proprietary technology platforms, which help us to support the farmer and deliver value to our customers.

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    Balancing Pesticide Use With Natural Methods of Pest Control

    On our own plantations, and with our large-scale farmers, we develop biodiversity action plans to maintain and monitor the environmental balance between pests and a healthy crop. Products are routinely tested for residues to ensure food safety standards are met. Through our sustainability programmes and our Supplier Code, we educate smallholders on the same factors. We are also strong advocates of maximising the methods supplied by nature to help reduce pesticide use – Integrated Pest Management (IPM).

    About Sustainability

    We recognise the importance of collaboration to achieve the UN Sustainable Development Goals by 2030 and make true impact across our sector. If you are keen to collaborate or have an idea to discuss, please contact our team.

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