Our Grievance Procedure describes how we handle any grievance from any external parties, employees, individuals, communities and non-governmental organisations, concerning the implementation of our Policy.
For our third-party sourcing, supplier selection and screening is an ongoing process, and suppliers may change over time, according to market dynamics.
The Grievance Procedures and our Grievance Log are provided below:
Grievances can be submitted through any of the following channels:
The grievance should include provision of the following information:
*While grievances can be made anonymously, providing full contact details enables us to better understand and address the concern.
A treasure trove of 14th century artefacts was discovered deep within a conservation area of Olam’s palm plantation in Gabon.
Managing palm plantations in a biodiversity rich country like Gabon requires extensive efforts to support and safeguard the country’s natural heritage.
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